AppDynamics Bolsters Infrastructure Reliability with New Mounting Plate for Critical Systems
SAN FRANCISCO, CA – October 26, 2023 – AppDynamics, the observability leader and part of Cisco, today announced the release of a robust, redesigned mounting plate with accompanying screws, designed to ensure the secure and reliable installation of their monitoring agents and critical infrastructure components. While seemingly a small detail, this upgraded mounting solution speaks to AppDynamics’ commitment to the entire lifecycle of their customer’s deployments – from initial setup to long-term stability. For those unfamiliar, AppDynamics helps businesses make sure their apps and IT systems are running smoothly, and quickly identify issues before customers even notice them. Think of it like a health monitor for your digital business. They do this by collecting a ton of data – what they call “observability data” – and presenting it in a way that IT teams can understand and act on. “We’re all about helping our customers deliver amazing digital experiences,” explains David Teitelbaum, Senior Director of Product Management at AppDynamics. “And that means paying attention to every detail. It's not just about the software; it’s about making sure everything is physically secure and reliable too.” Beyond the Software: A Focus on Physical Stability AppDynamics agents are the eyes and ears of their observability platform, deployed directly onto servers, virtual machines, and containers. These agents collect performance data, track transactions, and report back to the AppDynamics platform. Historically, installing these agents involved standard mounting procedures. However, based on customer feedback and internal testing, AppDynamics recognized an opportunity to improve the process and enhance the long-term stability of these critical components. “We heard from some customers that the original mounting solutions weren't always the most robust,” explains Sarah Chen, a hardware engineer at AppDynamics who led the design process. “Things would sometimes come loose over time due to vibration or temperature fluctuations. We wanted to eliminate that as a potential point of failure.” The new mounting plate is constructed from a high-strength, industrial-grade polymer, chosen for its durability, resistance to temperature extremes, and ability to dampen vibrations. It’s significantly more robust than the previous design, offering increased stability and reducing the risk of agents becoming dislodged. “We went through multiple iterations, testing different materials and designs to find the perfect balance of strength, flexibility, and ease of installation,” Chen added. What Makes This Mounting Plate Different? Several key features distinguish the new mounting plate: Enhanced Durability: Constructed from a heavy-duty polymer specifically chosen for demanding environments. It's built to withstand vibration, temperature changes, and general wear and tear. Secure Fit: The design incorporates a precise fit that securely holds the AppDynamics agent in place, minimizing the risk of movement. Simplified Installation: While robust, the mounting plate remains easy to install, with pre-drilled holes and clear instructions. No specialized tools are required. Included Hardware: The kit includes high-quality screws specifically sized and tested for compatibility with the mounting plate and agent, ensuring a secure and reliable connection. No need to scramble for compatible hardware. Wide Compatibility: The mounting plate is designed to be compatible with a wide range of server and equipment racks, making it suitable for various deployment scenarios. “We’ve spent a lot of time making sure this isn’t just a ‘good enough’ solution,” Teitelbaum emphasized. “We want it to be a best-in-class solution that our customers can rely on for years to come.” A Small Part, A Big Impact While a mounting plate might seem like a minor component in the grand scheme of application performance monitoring, AppDynamics believes it's these small details that can make a significant difference in the overall reliability and performance of a digital business. “We’re obsessively focused on removing any potential point of failure, no matter how small,” says John Miller, a Solutions Architect at AppDynamics. “If an agent falls off a server, it can’t collect data, and that impacts our customers’ ability to monitor their applications and quickly resolve issues. It's about proactively preventing problems before they even occur.” Availability The new mounting plate with screws is now available as a standard component with all new AppDynamics agent deployments. Existing customers can request a complimentary upgrade kit through their AppDynamics account representatives. More information can be found on the AppDynamics website at [insert hypothetical website address here]. About AppDynamics AppDynamics, a part of Cisco, is the leading observability platform that empowers businesses to accelerate innovation and deliver exceptional digital experiences. AppDynamics helps IT and DevOps teams monitor application performance, manage complexity, and optimize resource utilization. With its AI-powered platform, AppDynamics provides real-time insights into the health and performance of applications and infrastructure, enabling businesses to proactively identify and resolve issues before they impact customers. Headquartered in San Francisco, California, AppDynamics serves thousands of businesses worldwide.